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DoctorDerm prices and programs

DoctorDerm is a Shed Holdings, LLC telehealth dermatology platform. Licensed providers review an online skin assessment and photos, then may prescribe compounded topical formulas. The current catalog is nine skin and hair products billed on two- or three-month subscriptions. State coverage is unverified, prescription sales are final, and the compounding pharmacy is not named.

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9programs cataloged
9published prices
2categories
14 September 2026prices checked
At a glance

DoctorDerm lists 9 programs on Telehealth Ledger, 9 with a published price; none maps to a ranked comparison, so no continuing comparable price is shown.

Availability as stated by the provider: Women's hormone health, availability is under verification; Men's sexual health, availability is under verification.

Prices and terms were last checked 14 September 2026; each figure links to the provider page it was read from.

All programs

Programs offered by DoctorDerm

Some programs use membership charges, separate medication billing, or formats that do not belong in a ranked price table. We show their actual published price basis and treatment format instead of forcing a misleading comparison.

Prescription skin care

7 programs

  • Acne Care

    Topical compounded formula (clindamycin phosphate / niacinamide / tretinoin)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Anti-Aging Care

    Topical compounded formula (azelaic acid / niacinamide / tretinoin)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Rosacea Care

    Topical compounded formula (ivermectin / niacinamide / oxymetazoline HCl)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Dark Spot Care

    Topical compounded formula (hydroquinone / niacinamide / tretinoin)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Eczema Care

    Topical compounded formula (tacrolimus)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Prenatal Acne Care

    Topical compounded formula (azelaic acid / clindamycin phosphate / niacinamide)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Copper Peptide Skin Complex

    Topical compounded serum (GHK-Cu acetate)

    $74.50/mo effective • $149 billed every 2 monthsPublished price
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Hair and lashes

2 programs

  • Hair Removal Cream

    Topical compounded cream (eflornithine HCl monohydrate)

    $44.50/mo effective • $89 billed every 2 monthsPublished price
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  • Lash Growth Serum

    Topical compounded serum (bimatoprost / latanoprost)

    $43/mo effective • $129 billed every 3 monthsPublished price
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How DoctorDerm prices its programs

DoctorDerm lists seven topical formulas and Hair Removal Cream at $44.50 per month, billed as $89 every 2 months. Copper Peptide Skin Complex is $74.50 per month, billed as $149 every 2 months. Lash Growth Serum is $43 per month, billed as $129 every 3 months. Those billed totals are the published customer prices; terms also say medical services may be billed separately. Prescription sales are final after dispensing.

Who operates the service

Shed Holdings, LLC: Quoted from DoctorDerm's terms: "The Site is owned and operated by Shed Holdings, LLC" at "10813 S River Front Pkwy, Ste 550 South Jordan, UT 84095." The terms say DoctorDerm is a telehealth technology platform and does not practice medicine.Source, checked 14 September 2026 Source, checked 14 September 2026

Independent Provider Groups: Quoted from DoctorDerm's terms: all medical services are provided by independent physician-owned or licensed professional entities ("Provider Groups") and their affiliated licensed healthcare providers. No professional corporation, NPI, or clinician name is published on the checked pages.Source, checked 14 September 2026

Unnamed licensed pharmacy: Product pages and the cost article say compounded formulas "are prepared by a licensed pharmacy based on a provider's prescription." The terms refer to "pharmacies and labs" without naming a pharmacy. Shed Rx partner pharmacies are not copied onto this brand.Source, checked 14 September 2026 Source, checked 14 September 2026

How telehealth prescriptions are filled and shipped

Billing and operations

Subscription billed totals: Seven topical formulas and Hair Removal Cream are listed at $44.50 per month, billed as $89 every 2 months. Copper Peptide Skin Complex is $74.50 per month, billed as $149 every 2 months. Lash Growth Serum is $43 per month, billed as $129 every 3 months. No separate consultation dollar amount is published; product pages show one subscription total.Source, checked 14 September 2026 Source, checked 14 September 2026 Source, checked 14 September 2026 Source, checked 14 September 2026

Platform versus medical billing: Quoted from DoctorDerm's terms: payments made through DoctorDerm are for platform access, administrative services, and technology and support, and "Medical services are billed separately by Provider Groups or pharmacies where applicable." The live product pages still show a single subscription price.Source, checked 14 September 2026

Shipment and billing cadence: Quoted from the 6 May 2026 help article: "Most prescription treatments are delivered every 60 days. This means you’ll receive a 2 month supply in each shipment, rather than monthly deliveries." Lash serum "is billed every 3 months and shipped every 3 months." The homepage FAQ instead says formulas are "compounded and shipped to your door every month," and the lash product page still uses the 60-day shipment sentence.Source, checked 14 September 2026 Source, checked 14 September 2026 Source, checked 14 September 2026

Pause and cancel before the next billing date: Quoted from the 20 May 2026 help article: pause is under the portal "subscription" tab; cancel is under "your treatment." "To avoid your next charge, make sure you cancel before your next billing date." The terms add that subscriptions renew automatically unless canceled.Source, checked 14 September 2026 Source, checked 14 September 2026

Prescription sales are final: Quoted from DoctorDerm's terms: prescription medications "Cannot be returned once dispensed" and "All prescription sales are final." Non-prescription products may be returned unopened within 30 days, with the customer paying return shipping. Lost-in-transit packages are handled with the carrier and may be reshipped. No refund-if-not-approved term is published.Source, checked 14 September 2026

HSA/FSA cards: Quoted from the 20 May 2026 HSA/FSA article: "Yes, we accept HSA and FSA cards as forms of payment." No Affirm, Klarna, or other split-payment option is stated on the checked pages.Source, checked 14 September 2026

Age, intake, and state variation: Terms require users to be at least 18. Intake is an online skin assessment and photos at /quiz, reviewed by a licensed provider. Quoted: "Availability of telehealth services, including asynchronous (non-video) care, may vary by state and is determined exclusively by the Provider Group."Source, checked 14 September 2026 Source, checked 14 September 2026 Source, checked 14 September 2026

Support: DoctorDerm publishes careteam@doctorderm.com as the contact for terms, privacy rights, cancellation help, and cadence questions. No public phone number was verified on 14 September 2026.Source, checked 14 September 2026 Source, checked 14 September 2026

Evidence conflicts and limits

Homepage monthly shipping versus 60-day supply: The homepage FAQ says formulas are compounded and shipped every month. Product pages and the 6 May 2026 cadence article describe a 2-month supply every 60 days for most treatments. The cadence article is used for billing and renewal facts; the homepage wording is disclosed and is not recorded as a transit time.

Lash product page 60-day copy versus 3-month billing: The lash product page lists $129 billed every 3 months but still says treatment ships every 60 days. The cadence article says lash serum is billed and shipped every 3 months. The billed $129 / 3-month total is recorded; the 60-day lash sentence is disclosed.

Terms split medical billing from one listed subscription price: The terms say medical services are billed separately by Provider Groups or pharmacies, while every current product page shows a single subscription total. No separate consult fee was verified. The listed subscription totals are recorded as published customer prices, with the terms split disclosed.

Advertiser press nationwide versus terms that vary by state: A 19 May 2026 PR Newswire release sourced to DoctorDerm says copper peptide and lash treatments are "available nationwide following evaluation by a licensed provider." The terms say telehealth availability may vary by state. Coverage is recorded as unverified for both verticals; no all-states claim is made.

  • No medical group, professional corporation, NPI, or pharmacy is named on the checked DoctorDerm pages; Shed Rx pharmacy names are not copied here.
  • A 19 May 2026 advertiser press release says copper peptide and lash are available nationwide; terms say telehealth availability may vary by state. Coverage is unverified, not all-states.
  • No refund-if-not-approved term is published; prescription sales are final once dispensed.
  • The live catalog has no finasteride or minoxidil SKU. https://doctorderm.com/home-2/ returned 404 on 14 September 2026 and is not treated as a current product page.
  • An FDA warning-letter search with no matching letter is not a clean regulatory record, and no provider-regulatory row is added for that absence.
  • BBB and Trustpilot checks did not find an exact-domain DoctorDerm consumer profile; on-page testimonials are advertiser-stated and are not independent reviews.
  • Homepage comparisons to Curology and Apostrophe are advertiser-stated and are not independent reviews.
  • DoctorDerm describes Prenatal Acne Care as retinoid-free and, on some pages, pregnancy-safe. That description is not restated as a Telehealth Ledger clinical conclusion; a provider reviews pregnancy status, and the cost article tells readers to talk with an OB/GYN or primary-care provider.
  • Compounded medications are not FDA-approved for safety, effectiveness, or quality; product-page ingredient mechanism copy is advertiser-stated and is not recorded as clinical-outcome evidence.
  • HIPAA is not verified from the checked privacy wording, which states SSL/TLS and industry-standard safeguards without naming HIPAA.

Ratings

No third-party ratings checked yet · 10 September 2026

Regulatory records and how to read these ratings

Regulatory and legal records

No FDA, FTC, or state attorney-general record naming this company was found in our search on 10 September 2026. A search with no result is not proof of a clean record.

How to read these ratings

Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts · How BBB counts

What DoctorDerm states

  • US-licensed clinicians
  • Prices published before intake
  • United States only
  • Clinician review before prescribing

These come from the company’s own public pages. We record what it says and do not audit it.

Where it operates

Women's hormone health: availability is under verification.

Men's health: availability is under verification.

Support: careteam@doctorderm.com

Questions about DoctorDerm

How much does DoctorDerm cost?
The DoctorDerm pages and 20 May 2026 cost article checked on 14 September 2026 list Acne Care, Anti-Aging Care, Rosacea Care, Dark Spot Care, Eczema Care, Prenatal Acne Care, and Hair Removal Cream at $44.50 per month, billed as $89 every 2 months. Copper Peptide Skin Complex is $74.50 per month, billed as $149 every 2 months. Lash Growth Serum is $43 per month, billed as $129 every 3 months. No separate consultation dollar amount was published beside those totals.
How does the DoctorDerm subscription bill and ship?
Help pages say most treatments are a 2-month supply billed and sent every 60 days, and that lash serum is billed and shipped every 3 months. Product pages still say shipments are every 60 days, including the lash page, and the homepage FAQ says formulas ship every month. Confirm the next billing date and supply length in the account. DoctorDerm says HSA and FSA cards are accepted as payment.
Can you cancel DoctorDerm or get a refund?
DoctorDerm says you can pause under the portal subscription tab and cancel under your treatment, and that you must cancel before the next billing date to avoid that charge. Terms say prescription medications cannot be returned once dispensed and all prescription sales are final. Unopened non-prescription products may be returned within 30 days, with the customer paying return shipping. No refund-if-not-approved term was published.
Where is DoctorDerm available?
Terms say telehealth availability, including asynchronous care, may vary by state and is set by the Provider Group. A 19 May 2026 advertiser press release says copper peptide and lash treatments are available nationwide after provider evaluation; that is not recorded here as a 50-state list. Confirm your state during intake.

Primary and independent sources

Facts above are linked to the current public records checked on the dates shown. Advertiser statements describe what the provider publishes; they are not an audit or clinical endorsement.

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