What people say about Direct Meds
Third-party ratings, complaint counts, and dated public records for Direct Meds, each as its source showed it on the date checked. No score of our own, no ranking.
- Trustpilot4.6 / 515,130 reviewsChecked 10 September 2026 ↗Claimed profile with a paid Trustpilot subscription.
- BBBNRNot accredited · 275 complaints in 3 yearsChecked 10 September 2026 ↗BBB states it does not have sufficient information to issue a rating.
- App Store3.4 / 530 ratingsChecked 10 September 2026 ↗
Ratings across platforms
Trustpilot: 4.6 out of 5 from 15,130 reviews, read on 10 September 2026 at trustpilot.com/review/directmeds.com. Claimed profile with a paid Trustpilot subscription.
BBB: NR for Direct Meds LLC, Salt Lake City, UT (website directmeds.com), not accredited, 275 complaints closed in the last three years, read on 10 September 2026 at bbb.org. BBB states it does not have sufficient information to issue a rating.
App Store: 3.4 out of 5 from 30 ratings, read on 10 September 2026 at apps.apple.com.
Not checked: Google Play listing exists but its rating could not be read on the check date.
A second BBB profile for Direct Meds, Inc. (Leonia, NJ) shows an F with 35 complaints in three years; that page does not state its relationship to directmeds.com, so it is not counted here.
Complaint themes on record
BBB shows 275 complaints closed in three years but did not display a category breakdown on the check date.
Regulatory and legal records (1)
- U.S. Food and Drug Administration, 9 September 2025: Warning letter to directmeds.com, Inc. dba DirectMeds (716822). The letter addresses compounded semaglutide and tirzepatide claims on directmeds.com, including statements that the compounded products contain the same active ingredient as the brand-name drug, cited as misbranding. No response or close-out is posted. Primary source ↗ Checked 10 September 2026 · no later status published
What people ask about Direct Meds
- What do Direct Meds's third-party ratings show?
- As checked on 10 September 2026: Trustpilot shows 4.6 out of 5 from 15,130 reviews; BBB shows a NR grade, not accredited, with 275 complaints closed in the last three years; the App Store shows 3.4 from 30 ratings. Each platform measures something different, and Telehealth Ledger does not combine them into a score.
- Does Direct Meds have complaints on record?
- BBB lists 275 complaints closed in the last three years for Direct Meds LLC, Salt Lake City, UT (website directmeds.com). BBB states it does not have sufficient information to issue a rating.
- Does Direct Meds have any regulatory or legal record?
- U.S. Food and Drug Administration, 9 September 2025: Warning letter to directmeds.com, Inc. dba DirectMeds (716822). The letter addresses compounded semaglutide and tirzepatide claims on directmeds.com, including statements that the compounded products contain the same active ingredient as the brand-name drug, cited as misbranding. No response or close-out is posted.
- Where are Direct Meds's prices and plan terms?
- The provider profile lists Direct Meds's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.
How to read this
Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗
Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Direct Meds’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.