What people say about Hone Health
Third-party ratings, complaint counts, and dated public records for Hone Health, each as its source showed it on the date checked. No score of our own, no ranking.
- Trustpilot4.8 / 512,354 reviewsChecked 10 September 2026 ↗
- BBBA+Accredited · 121 complaints in 3 yearsChecked 10 September 2026 ↗
Ratings across platforms
Trustpilot: 4.8 out of 5 from 12,354 reviews, read on 10 September 2026 at trustpilot.com/review/honehealth.com.
BBB: A+ for Hone (Time Therapeutics, Inc.), New York, NY, accredited, 121 complaints closed in the last three years, read on 10 September 2026 at bbb.org.
Not checked: No App Store or Google Play app found.
Complaint themes on record
Categories as the platform labels them, with counts where shown. No individual complaint is reproduced.
- Product (44)
- Service (35)
- Customer service (11)
- Delivery (10)
- Sales and advertising (8)
- Billing (7)
- Order (6)
Regulatory and legal records
No FDA, FTC, or state attorney-general record naming this company was found in our search on 10 September 2026. A search with no result is not proof of a clean record.
What people ask about Hone Health
- What do Hone Health's third-party ratings show?
- As checked on 10 September 2026: Trustpilot shows 4.8 out of 5 from 12,354 reviews; BBB shows a A+ grade, accredited, with 121 complaints closed in the last three years. Each platform measures something different, and Telehealth Ledger does not combine them into a score.
- Does Hone Health have complaints on record?
- BBB lists 121 complaints closed in the last three years for Hone (Time Therapeutics, Inc.), New York, NY. Categories on record: Product (44), Service (35), Customer service (11), Delivery (10), Sales and advertising (8), Billing (7), Order (6).
- Does Hone Health have any regulatory or legal record?
- No FDA, FTC, or state attorney-general record naming Hone Health was found in Telehealth Ledger's search on 10 September 2026. A search with no result is not proof of a clean record.
- Where are Hone Health's prices and plan terms?
- The provider profile lists Hone Health's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.
How to read this
Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗
Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Hone Health’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.