What people say about Wisp
Third-party ratings, complaint counts, and dated public records for Wisp, each as its source showed it on the date checked. No score of our own, no ranking.
- Trustpilot4.1 / 511,466 reviewsChecked 10 September 2026 ↗Claimed profile with a paid Trustpilot subscription.
- BBBD-Not accredited · 72 complaints in 3 yearsChecked 10 September 2026 ↗BBB cites a failure to respond to 14 complaints.
- App Store3.6 / 517 ratingsChecked 10 September 2026 ↗
Two platforms, two pictures: 4.1 on Trustpilot from 11,466 reviews, and D- at BBB with 72 complaints in 3 years. Trustpilot averages invited reviews; BBB grades whether a business answers the complaints filed with it.
Ratings across platforms
Trustpilot: 4.1 out of 5 from 11,466 reviews, read on 10 September 2026 at trustpilot.com/review/hellowisp.com. Claimed profile with a paid Trustpilot subscription.
BBB: D- for Wisp, San Francisco, CA, not accredited, 72 complaints closed in the last three years, read on 10 September 2026 at bbb.org. BBB cites a failure to respond to 14 complaints.
App Store: 3.6 out of 5 from 17 ratings, read on 10 September 2026 at apps.apple.com.
Been a customer for four years and have been asking for an app.
App Store ↗
Not checked: Google Play listing exists but its rating could not be read on the check date.
Complaint themes on record
Categories as the platform labels them, with counts where shown. No individual complaint is reproduced.
- Unresponsiveness to inquiries
- Billing and refund disputes
Regulatory and legal records
No FDA, FTC, or state attorney-general record naming this company was found in our search on 10 September 2026. A search with no result is not proof of a clean record.
What people ask about Wisp
- What do Wisp's third-party ratings show?
- As checked on 10 September 2026: Trustpilot shows 4.1 out of 5 from 11,466 reviews; BBB shows a D- grade, not accredited, with 72 complaints closed in the last three years; the App Store shows 3.6 from 17 ratings. Each platform measures something different, and Telehealth Ledger does not combine them into a score.
- Does Wisp have complaints on record?
- BBB lists 72 complaints closed in the last three years for Wisp, San Francisco, CA. Categories on record: Unresponsiveness to inquiries, Billing and refund disputes. BBB cites a failure to respond to 14 complaints.
- Does Wisp have any regulatory or legal record?
- No FDA, FTC, or state attorney-general record naming Wisp was found in Telehealth Ledger's search on 10 September 2026. A search with no result is not proof of a clean record.
- Where are Wisp's prices and plan terms?
- The provider profile lists Wisp's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.
How to read this
Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗
Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Wisp’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.