What people say about Gala Health
Third-party ratings, complaint counts, and dated public records for Gala Health, each as its source showed it on the date checked. No score of our own, no ranking.
- Trustpilot4.6 / 54,084 reviewsChecked 10 September 2026 ↗
- BBBC-Not accredited · 26 complaints in 3 yearsChecked 10 September 2026 ↗
- App Store3.6 / 5954 ratingsChecked 10 September 2026 ↗
Ratings across platforms
Trustpilot: 4.6 out of 5 from 4,084 reviews, read on 10 September 2026 at trustpilot.com/review/galahealth.co.
BBB: C- for AI Coaching Inc., doing business as Gala GLP-1, Wilmington, DE, not accredited, 26 complaints closed in the last three years, read on 10 September 2026 at bbb.org.
App Store: 3.6 out of 5 from 954 ratings, read on 10 September 2026 at apps.apple.com.
Not only is it more affordable, the support is amazing. My emails and tickets actually get answered quickly.
Trustpilot ↗They took my $237 but claim they can't send me my meds because of a glitch on their side.
BBB ↗Good for tracking shots and macros. Food entries are challenging.
App Store ↗
Not checked: Google Play listing exists but its rating could not be read on the check date.
galaglp1.com and galahealth.co are the same business; the Trustpilot profile is keyed to galahealth.co.
Complaint themes on record
Categories as the platform labels them, with counts where shown. No individual complaint is reproduced.
- Billing (12)
- Service (12)
- Product (2)
Regulatory and legal records
No FDA, FTC, or state attorney-general record naming this company was found in our search on 10 September 2026. A search with no result is not proof of a clean record.
What people ask about Gala Health
- What do Gala Health's third-party ratings show?
- As checked on 10 September 2026: Trustpilot shows 4.6 out of 5 from 4,084 reviews; BBB shows a C- grade, not accredited, with 26 complaints closed in the last three years; the App Store shows 3.6 from 954 ratings. Each platform measures something different, and Telehealth Ledger does not combine them into a score.
- Does Gala Health have complaints on record?
- BBB lists 26 complaints closed in the last three years for AI Coaching Inc., doing business as Gala GLP-1, Wilmington, DE. Categories on record: Billing (12), Service (12), Product (2).
- Does Gala Health have any regulatory or legal record?
- No FDA, FTC, or state attorney-general record naming Gala Health was found in Telehealth Ledger's search on 10 September 2026. A search with no result is not proof of a clean record.
- Where are Gala Health's prices and plan terms?
- The provider profile lists Gala Health's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.
How to read this
Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗
Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Gala Health’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.