What people say about Found Health

Trustpilot: 4.1 out of 5 from 740 reviews, read on 10 September 2026 at trustpilot.com/review/joinfound.com.

BBB: A+ for Found Health, Inc., Austin, TX (website joinfound.com), accredited, 79 complaints closed in the last three years, read on 10 September 2026 at bbb.org.

App Store: 4.7 out of 5 from 8,800 ratings, read on 10 September 2026 at apps.apple.com.

• misleading pricing, delayed medication delivery, and excessive communications obscuring renewal terms BBB ↗

Not checked: Google Play listing exists but its rating could not be read on the check date.

A second BBB profile for the same company in San Francisco shows the same 79 complaints and no accreditation.

BBB shows 79 complaints closed in three years but did not display a category breakdown on the check date.

No FDA, FTC, or state attorney-general record naming this company was found in our search on 10 September 2026. A search with no result is not proof of a clean record.

What do Found Health's third-party ratings show?

As checked on 10 September 2026: Trustpilot shows 4.1 out of 5 from 740 reviews; BBB shows a A+ grade, accredited, with 79 complaints closed in the last three years; the App Store shows 4.7 from 8,800 ratings. Each platform measures something different, and Telehealth Ledger does not combine them into a score.

Does Found Health have complaints on record?

BBB lists 79 complaints closed in the last three years for Found Health, Inc., Austin, TX (website joinfound.com).

Does Found Health have any regulatory or legal record?

No FDA, FTC, or state attorney-general record naming Found Health was found in Telehealth Ledger's search on 10 September 2026. A search with no result is not proof of a clean record.

Where are Found Health's prices and plan terms?

The provider profile lists Found Health's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.

Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗

Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Found Health’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.