What people say about Sprout Health
Third-party ratings, complaint counts, and dated public records for Sprout Health, each as its source showed it on the date checked. No score of our own, no ranking.
- Trustpilot4.0 / 5172 reviewsChecked 10 September 2026 ↗
- BBBFNot accredited · 64 complaints in 3 yearsChecked 10 September 2026 ↗BBB cites a failure to respond to 32 complaints.
Two platforms, two pictures: 4.0 on Trustpilot from 172 reviews, and F at BBB with 64 complaints in 3 years. Trustpilot averages invited reviews; BBB grades whether a business answers the complaints filed with it.
Ratings across platforms
Trustpilot: 4.0 out of 5 from 172 reviews, read on 10 September 2026 at trustpilot.com/review/joinsprouthealth.com.
BBB: F for Sprout Health, LLC, Encinitas, CA, not accredited, 64 complaints closed in the last three years, read on 10 September 2026 at bbb.org. BBB cites a failure to respond to 32 complaints.
The website is hard to navigate and I have to ask for help in order to get through it.
Trustpilot ↗
Not checked: No App Store or Google Play app found.
Complaint themes on record
Categories as the platform labels them, with counts where shown. No individual complaint is reproduced.
- 32 complaints unanswered, 18 answered, 14 resolved
Regulatory and legal records (1)
- U.S. Food and Drug Administration, 9 September 2025: Warning letter to Sprout Health Partners LLC dba Sprout Health (715879). The letter addresses compounded semaglutide and tirzepatide claims on joinsprouthealth.com, including a statement that the GLP-1 medications are FDA-approved, cited as misbranding. No response or close-out is posted. Primary source ↗ Checked 10 September 2026 · no later status published
What people ask about Sprout Health
- What do Sprout Health's third-party ratings show?
- As checked on 10 September 2026: Trustpilot shows 4.0 out of 5 from 172 reviews; BBB shows a F grade, not accredited, with 64 complaints closed in the last three years. Each platform measures something different, and Telehealth Ledger does not combine them into a score.
- Does Sprout Health have complaints on record?
- BBB lists 64 complaints closed in the last three years for Sprout Health, LLC, Encinitas, CA. Categories on record: 32 complaints unanswered, 18 answered, 14 resolved. BBB cites a failure to respond to 32 complaints.
- Does Sprout Health have any regulatory or legal record?
- U.S. Food and Drug Administration, 9 September 2025: Warning letter to Sprout Health Partners LLC dba Sprout Health (715879). The letter addresses compounded semaglutide and tirzepatide claims on joinsprouthealth.com, including a statement that the GLP-1 medications are FDA-approved, cited as misbranding. No response or close-out is posted.
- Where are Sprout Health's prices and plan terms?
- The provider profile lists Sprout Health's current programs, published prices, plan terms, and state availability with source dates, and each treatment comparison ranks providers by published price only.
How to read this
Different platforms measure different things: Trustpilot shows a company-invited review average, BBB grades how a business answers complaints, app stores prompt at the moment of use, and a regulator's letter is a dated record. A paid PR-wire release is not a review. None of these is a score from Telehealth Ledger. How Trustpilot counts ↗ · How BBB counts ↗
Every figure was read from the platform’s own page on the date shown and links to it. Profiles that could not be matched to Sprout Health’s exact domain or legal entity are excluded and listed as not checked. Quotes are limited to one per platform, never name a reviewer, and are not representative. Nothing here is a Telehealth Ledger score.